Manage the Patient Experience

Why Clockwise.MD?

  • Patients get upset when they have to wait longer than they expect

  • Unknown waits or waits perceived as unfair feel longer

  • Unclear communication regarding wait time creates anxiety

  • Patients choose providers that give them control over their waiting experience

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Clockwise.MD provides online reservation and queue management solutions for healthcare. Clockwise.MD customers realize a measured increase in patient satisfaction scores by improving their patients' experiences of waiting for care.


Middle1

Patients Love It

They can wait at home, run errands or just get a cup of coffee - instead of sitting in the waiting room

Middle2

Improve Operations

Peaks and valleys in patient flow are smoothed as patients choose to visit at less busy times

Middle3

Powerful Reports

Dashboards and reports give you actionable data to improve workflow and the patient experience

Middle4

Go Mobile

All software is maximized for mobile devices including staying in touch with patients via text messages

Middle5

Useful Marketing Data

Measure the effectiveness of local marketing campaigns and allow patients to opt-in to electronic communication

Middle6

Affordable and Easy

Easy to install and affordable for your practice. The intuitive user interface makes training a simple exercise


Drive Patient Satisfaction in Each Market

Uc

Urgent Care

  • Attract new patient volume

  • Balance workflows across peak and valley operating hours

  • Competitively differentiate in attractive payor markets

Er

Emergency Room

  • Reduce LWBS - Left Without Being Seen

  • Improve HCAHPS performance

  • Real time data to manage high and low acuity workflows

Pc

Primary/Specialty Care

  • Improve administrative operations and appointment taking

  • Reduce no-shows

  • Actively engage your patient community