Manage the Patient Experience

Why Clockwise.MD?

  • Patients get upset when they have to wait longer than they expect

  • Unknown waits or waits perceived as unfair feel longer

  • Unclear communication regarding wait time creates anxiety

  • Patients choose providers that give them control over their waiting experience

Schedule a Demo

Clockwise.MD provides online reservation and queue management solutions for healthcare. Clockwise.MD customers realize a measured increase in patient satisfaction scores by improving their patients' experiences of waiting for care.


Patients Love It

They can wait at home, run errands or just get a cup of coffee - instead of sitting in the waiting room


Improve Operations

Peaks and valleys in patient flow are smoothed as patients choose to visit at less busy times


Powerful Reports

Dashboards and reports give you actionable data to improve workflow and the patient experience


Go Mobile

All software is maximized for mobile devices including staying in touch with patients via text messages


Useful Marketing Data

Measure the effectiveness of local marketing campaigns and allow patients to opt-in to electronic communication


Affordable and Easy

Easy to install and affordable for your practice. The intuitive user interface makes training a simple exercise

Drive Patient Satisfaction in Each Market


Urgent Care

  • Attract new patient volume

  • Balance workflows across peak and valley operating hours

  • Competitively differentiate in attractive payor markets


Emergency Room

  • Reduce LWBS - Left Without Being Seen

  • Improve HCAHPS performance

  • Real time data to manage high and low acuity workflows


Primary/Specialty Care

  • Improve administrative operations and appointment taking

  • Reduce no-shows

  • Actively engage your patient community