Turn web visitors into new patients.
Convert visitors on your website into new patients by offering online self-scheduling.
Custom brand the appointment-setting widget for a cohesive scheduling experience.
Optimize patient flow.
Prevent a backlog of patients in your waiting room by spreading reservation times
throughout the day. Clockwise.MD allows you to balance workflows across peak and valley
operating hours, and can even help you streamline patient flow across multiple clinics.
Keep patients in network.
Keep your patients in network through proactive staff or call-center scheduling of
follow-ups and referrals.
Actively monitor patient satisfaction
and mitigate negative experiences before any damage is done to your reputation.
Select convenient reservation times.
Allow patients to reserve a time slot online, provide information about the cause of
their visit, and select a provider, if applicable. Patients will receive a text message
when it's time to check in. Not only will your staff be prepared for their visit — the
patient has the option to wait from home, the office, or even a nearby coffee shop.
Provide transparency into wait times.
91% of patients indicate that waiting longer than expected is the most frustrating
thing about medical facilities. Cut down on this frustration by providing transparency
into wait times via text message notifications and an in-lobby TV broadcasting current
wait times and queue order (in a HIPAA-compliant format).
Monitor clinic performance.
Get detailed benchmarks on patient wait times, patient satisfaction scores, wait times
by day, online appointments vs. walk-ins, ROI, and more. Use metrics to make informed
staffing decisions and identify areas of improvement.