Reimagine the Waiting Experience

Convert web visitors into repeat patients with easy online scheduling. Then, use virtual queues to provide transparency into the waiting process, leading to happier patients and even happier providers.

See Queue in Action

Introducing a "fast pass" for healthcare.

It's no secret that long wait times at medical facilities can severely impact the patient experience - and not in a good way. Unfortunately, those waits can feel even longer when elements like uncertainty or unfairness come into play, causing patients to consider alternatives outside of your practice.

Clockwise.MD's virtual queuing solution empowers urgent cares, emergency rooms, primary and specialty care providers, laboratory clinics, and more to put the patient back in control. By giving patients the ability to self-schedule appointments online and wait from the comfort of their home or a nearby coffee shop, you're creating a patient-centric workflow that has been proven to boost patient satisfaction and increase retention rates.

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Easy online scheduling

Give patients the flexibility to schedule appointments and view current wait times online.

  • Convert web visitors to repeat patients
  • Use any web-enabled device
  • Manage walk-ins and online self-schedulers from one system
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Wait time transparency

Provide transparency into the waiting process for both walk-ins and online self-schedulers.

  • Keep patients up-to-date and informed
  • Optimize patient throughput
  • Improve the lobby experience with a self check-in tablet and status monitor
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Intuitive reporting

Get door-to-door benchmarks and reports for clinical staff, operations, and marketing.

  • Make informed staffing decisions
  • Identify at-risk patients from the start
  • Get metrics on wait times, throughput, satisfaction, demographics, and more
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