News and Publications

Stay up to date on news and happenings at Clockwise.MD. Below you'll find a collection of news articles, press releases, and publications created by the Clockwise team.

DocuTAP Announces Acquisition of Clockwise.MD
PR Newswire
April 27, 2017

DocuTAP, one of the nation's fastest growing healthcare technology companies and provider of electronic medical records (EMR) and practice management (PM) software for urgent care clinics, today announced that it has acquired Clockwise.MD, a patient engagement software provider of online scheduling and wait time transparency solutions for healthcare organizations.

ScriptRelief Partners With Clockwise.MD to Power a New Mobile App for Healthcare Providers
PR Newswire
April 3, 2017

ScriptRelief, the creator of pharmacy discount cards that have saved Americans more than $1 billion on prescription purchases, announced today that it has partnered with Clockwise.MD to increase the functionality of a new mobile application developed specifically for healthcare providers. The app is free to both healthcare partners and their patients.

New online tool, Clockwise, allows patients to save spot in line at Urgent Care
Fox News
March 6, 2017

Spectrum Health Medical Group understands that time is important, which is why they now give patients the ability to save a place in line before they make the trip to any of their urgent care centers with a new online tool, Clockwise.

Save Time and Check In Online at MedStar Urgent Care Centers
MedStar Health
March 3, 2017

MedStar PromptCare urgent care patients now can have more control of their experience through online check-in, which allows patients to reserve their spot in line. The convenient, easy-to-use service now is offered at all 15 MedStar PromptCare sites in Maryland, Washington, D.C., and Northern Virginia, based on a successful pilot program.

BHS Urgent Care Expands Access with Online Appointment System
Boxcar Media
February 28, 2017

Patients in need of urgent care treatment can now reserve their spot in line at Berkshire Health Systems Urgent Care, using a new online system that is accessible from home computers, laptops or any mobile device. Partnering with Clockwise.MD, BHS Urgent Care allows a patient to self-schedule an appointment online, from the comfort of their home or elsewhere. The online appointment system went live on March 1.

REX Express Care Introduces an Online Reservation System to Cut Wait [VIDEO]
Spectrum News
December 9, 2016

REX Express Care is introducing an online reservation system at all five of its locations in Wake County. They say it is making it easier for patients to schedule their urgent care visits, and reduce wait times.

North Carolina health systems take a liking to online urgent care scheduling
Digital Commerce 360
December 7, 2016

Another North Carolina health system is making seeing an urgent care doctor a digital experience. [...] The latest regional health system to roll out a similar platform is UNC REX Healthcare, which operates a 600-bed hospital, five wellness centers, two skilled nursing facilities focusing on rehabilitation and long-term nursing care, urgent care centers, and wound healing and emergency care facilities in and around Raleigh.

Carolinas Healthcare uses the web to speed up seeing an urgent care doc
Internal Health Management
November 23, 2016

At Carolinas Healthcare System its no longer hurry up and wait to see a doctor at an urgent care clinic. In August, Carolinas Healthcare, which operates a network of eight hospitals around Charlotte, North Carolina, rolled out a new service that will allow patients to electronically book a reservation at all 28 of its regional urgent care locations. In just over three months patients have used the new digital healthcare tool to book about 17,000 reservations. Carolinas Health didnt have a number for annual reservations, but about 350,000 patients move through the health systems urgent care clinics annually.

Clockwise.MD to Present at Venture Atlanta 2016
September 29, 2016

Clockwise.MD announced today it has been selected to present at Venture Atlanta 2016, the South's premier event for connecting technology innovation and investment capital. Venture Atlanta will be held November 2-3 at the College Football Hall of Fame in Atlanta.

Clockwise.MD Named One of Atlanta's Top 50 Small Workplaces
September 29, 2016

Clockwise.MD, a provider of online scheduling and wait time transparency solutions for healthcare organizations, was recognized on September 8, 2016 as one of Atlanta's Top 50 Small Workplaces. This is the second award that Clockwise.MD has received from the Atlanta Business Chronicle this year, after being named a Healthcare Hero in May.

Over 10 Million Patients Use Clockwise.MD to Reserve their Place in Line at Clinics across the U.S
August 2, 2016

Clockwise.MD today announced that more than ten million patients across the United States have used their online scheduling service to make an apppointment or reservation online at a nearby clinic. That number was just over one million in April of last year.

Colorado Springs Health Partners Adds Clockwise.MD Online Check-in at All Three Urgent Care Locations
July 13, 2016

Colorado Springs Health Partners (CSHP), a leading multispecialty medical group in the Pikes Peak region, today announced it now offers online check-in at all three of their Urgent Care locations, allowing patients to skip the wait in the waiting room. After a successful pilot at their Monument facility, CSHP extended the Clockwise.MD system to their remaining two urgent care centers this past April.

Four cutting-edge programs out of Boston's medical community
Boston Globe
May 13, 2016

Sometimes waiting in a hospital emergency room can be almost as painful as the problem that brought you there. You walk up to the harried receptionist and ask, often repeatedly, "How much longer will it be?" At Beth Israel Deaconess HealthCare's Advanced Urgent Care Center in Chestnut Hill, officials think they've found a digital cure for the problem: an online reservation system.

Families Can Now "Save Their Spot"
Dayton Parenting Magazine
April 14, 2016

The last place families with a sick child want to be is sitting in a waiting room. That's why Dayton Children's now offers families the option to “save a spot” at the Springboro Urgent Care. It's a simple online form that allows a sick child to stay comfortable on the couch while waiting for the right time to see the doctor or nurse.

New Online Check-in at Youngsville
MedAccess Urgent Care News
February 15, 2016

We are excited to announce that we're beta testing a new online check-in and client management system in our Youngsville Clinic, in partnership with Clockwise MD! For the past week, we've been testing out the in-clinic portions of this new system. Patients have been able to see where they are in the lobby queue. This week, we will begin accepting online check-ins...

Carolinas HealthCare System opens new Lincolnton urgent care
Lincoln Times News
February 15, 2016

Carolinas HealthCare System opened its second Lincoln County urgent care clinic on Friday, a day after a crowded public ceremony celebrated its arrival. The 5,000-square foot building near the intersection of Highway 321 and Highway 27, joins CVS's Minute Clinic as the only walk-in, immediate-care, non-emergency medical facilities in Lincolnton...

Improving the Patient Experience by Thinking Differently about Waiting
Journal of Urgent Care Management
October 1, 2015

Urgent message: Attracting and retaining urgent care patients entails more than reducing the total duration of patient waits. It also requires understanding and managing patient expectations and perceptions of waiting...